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Terms of use

Terms of use

Privacy Policy and Terms of Use

This website is maintained by Rettig Värme Ab as well as its Group companies and affiliates ("Rettig ICC Group"). This page contains information about the Rettig ICC Group's terms of use as well as how the group processes personal data. Personal data refers to any information that by itself or with other information can be used to identify, contact or localise a specific person, or to identify an individual. Please read this privacy policy and these terms of use to obtain a clear understanding for how we collect, use, protect and in any other way process your personal data.

1. Storage and processing of personal data

The Rettig ICC Group can store personal data in its CRM (Customer Relationship Management), ERP (Enterprise Resource Planning) and marketing systems (together, the "Systems"). The data may include name, title, e-mail address, telephone number as well as company details. In addition, Google Analytics may collect data that is classified as personal data.

2. Use of personal data 

The Rettig ICC group uses personal data, such as e-mail address and name, collected for the purposes of communication, marketing and sales.

3. Consent to contact and storage of personal data

During the collection of personal data via forms on our websites, you may be asked to provide your name, your mail address, telephone number, website address as well as other details. The Rettig ICC Group also collects equivalent personal data with the help of guides and calculation programs that can be downloaded from the website. During the collection of personal data via forms or downloaded guides/programs, the person concerned should tick the box if he or she would like to receive marketing from us or be contacted by us (opt-in). The consent as well as its date are automatically stored in the Systems.

A written consent (via e-mail) is collected from the relevant person for entry into the Systems, unless the individual himself/herself concerned has signed up or given notification, for example, via forms on the website.

Personal data can also be entered into the Systems based on the professional role and/or the employer one represents. The processing of this personal data can be done if the processing complies with article 6 of the Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (General Data Protection Regulation or "GDPR") is necessary for purposes that concern the Rettig ICC Group or a third party's legitimate interests, provided that the interests or the fundamental rights and freedoms of the data subject are not overriding and require protection of the relevant personal data. Based on this balance of interest, your personal data may be collected via direct contact with someone in the Rettig ICC Group, from publicly available sources (for example, your company's website) or from other register.

The personal data you provide to the Rettig ICC Group helps us in two ways:

  1. We can personalise your experience and deliver the type of content and product offerings that interest you the most.
  2. We can improve our website so it will be more useful to you.

We need your e-mail address to:

  • Send information that may be of interest to you, respond to requests and/or other questions.
  • To be able to contact you when there are changes in our assortment or offering, which we consider it would be good for you to know about.

4. How long is personal data stored

The Rettig ICC Group regularly reviews the personal data in the Systems. We update and correct the data of our own accord and delete data regarding people who have informed us that they no longer wish to receive our marketing. Data regarding inactive individuals is deleted in accordance with the Rettig ICC Group's Data Protection and Privacy Policy, even if the person has not informed us that he or she wants the personal data deleted.

At any time, you can cancel your subscription to mailings from us by selecting "unsubscribe" from mailings.

5. Security against unauthorised data access

The personal data collected by the Rettig ICC Group is stored on a secure network and is only accessible to a limited number of people who have individual access to the Systems. These people have a duty to keep personal data confidential. In the case of a personal data breach, the Rettig ICC Group has an obligation to report this within 72 hours to the relevant data protection authority in accordance with the Rettig ICC Group's Data Protection and Privacy Policy as well as Article 33 in GDPR.

We do not sell or exchange personal data to external parties.

6. Review of personal data

The Rettig ICC Group responds when asked by an individual about the personal data concerning the aforementioned individual that has been collected by the Rettig ICC Group within a reasonable time in accordance with the Rettig ICC Group's Data Protection and Privacy Policy. An individual has the right to review his or her personal data, correct incorrect data as well as to request that the data be deleted from the Systems.

All employees in the Rettig ICC Group have been informed about and have undertaken to comply with the Rettig ICC Group's Data Protection and Privacy Policy.

7. Google Analytics & Cookies

Cookies are files that a website or a service provider transfer to your computer's hard disk via your browser (if you permit it). Cookies make it possible for the website or the service provider's systems to recognise your browser and collect and remember certain information. For example, we use cookies to obtain a picture of your preferences - based on previous or current activity on the website. This makes it possible for us to provide you with improved services. We also use cookies to compile data such as website traffic and website interactions so we can offer better user experiences and tools in the future. We may also use reliable third party suppliers to collect information on our behalf. Data in Google Analytics is saved for 50 months.

You can choose to receive a warning from your computer every time a cookie is sent, or you can choose to disable all cookies. You do this from your browser's settings. Because different browsers work slightly differently, you should consult your browser's help menu to find out how to manage cookies in your particular browser.

If you disable cookies, some of the functions that help make your experience of the website more effective may work less well.

This website uses Google Analytics, a web analytics service that is provided by Google Inc. ("Google"). Google Analytics uses "cookies", i.e. text files that are placed on your computer in order to be able to analyse how users use the website. The information that is generated by such cookies, by your use of the website (including your IP address), may be forwarded to and be stored by Google on servers in, for example, the USA. Google may use this information to assess your use of the website, compile reports of activities on the website on behalf of the owner of the website and provide other services associated with activities on the website and use of the Internet. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You can deny the use of cookies by choosing certain settings in your browser, but please note that if you do this, it may mean that you do not have the opportunity to use the website's functionality fully. By using this website, you consent to Google processing your personal data in the way and for the purposes described above.

8. Terms of use

The Rettig ICC Group maintains this website (hereinafter "Website") for the purposes of information and communication.

Your access to and use of the Website occurs in accordance with the following terms of use as well as all applicable legislation. By entering and using the Website, you hereby accept the following terms of use (the "Terms"), without restriction or reservation.

1. All materials found on this Website are protected by copyright law, unless otherwise specified. The materials found on this website may not be used for any purpose other than that specified in these Terms of Use or in the Website text.

2. The Rettig ICC Group disclaims all liability and cannot be held responsible for any damages incurred or viruses that may infect your computer equipment or other property due to your accessing or use of this Website or through materials obtained from this Website, including, but not limited to, data, text, images, video or audio.

3. The Rettig ICC Group provides no guarantees about the information or about its correctness and the Rettig ICC group disclaims in particular all liability for any errors or deficiencies in the content found on this Website. Neither the Rettig ICC Group or any other party involved in the creation, production or provision of the Website shall be held liable for any direct, incidental, consequential, indirect or punitive damages incurred as a result of your accessing or use of this Website, or your inability to access or use this Website.

4. The product functions and specifications that are specified on this Website may be changed at any time without advance notice.

5. All communication and all materials sent to this Website by email or other means, including all data, questions, comments, suggestions or similar shall be treated as public materials without the protection of ownership. Everything you send or post may be used by the Rettig ICC Group for some purpose, including, but not limited to, customer management, marketing, sales and customer communication. Furthermore, the Rettig ICC Group shall be free, without any form of compensation to you, to use any ideas, concepts, know-how or techniques specified in any communication you send to the Website, regardless of the purpose of said use, including, but not limited to, the development, manufacture and marketing of products.

6. Any material shown on the Website is either the property of the Rettig ICC Group or material that is used with the consent of the owner. You, or someone else authorised by you, may not use this material unless you are specifically permitted to do so in these Terms, or unless specific permission has been given elsewhere on this Website.

7. The Website describes products and/or services which may be purchased all over Europe, but not necessarily in your own country or place of residence. For this reason, contact the Rettig ICC Group first and ask if a specific product/service that is available in your region.

8. The Rettig ICC Group is not responsible for the content of the websites, to which this Website contains links. If you follow links to other websites, this is fully at your own risk. Even if the Website contains links to other websites, these links are only provided to facilitate your search for information and shall not be interpreted as an approval of the owner/sponsor of the website or an as an approval of the content. The Rettig ICC Group provides no guarantees, neither direct nor implied, concerning the accuracy, validity, legality or any other aspect concerning materials or other information found on said websites.

9. The Rettig ICC Group may, at any time, make changes to these Terms by updating the publication. Each time that you use the Website, you are considered to approve and undertake to comply with the current Terms.

These Terms are subject to Finnish law and should be interpreted in accordance therewith, excluding privisons on conflicts of laws.

9. Trademarks

The trademarks (such as Purmo), logos and service marks (collectively called the "Trademarks") on the Website are trademarks of the Rettig ICC Group or are used on the Website with the permission of the relevant owner.

Contact us

If you have any questions concerning our Terms of Use or our Privacy Policy, you are welcome to contact us according to the information below:

Rettig Värme Ab
Tobaksgatan 16 
68600 Jakobstad, Finland

[email protected]

Phone +358 (0)6 786 9111